What are the payment modes available?
All types of payments
What happen if cake melts?
Dear customer we take full precautions to deliver cakes properly in good conditions, but many a times these problems occur due to heat, higher temperature, traffic, change of address by the recipient etc. We do not take or guarantee for such mentioned or any other case caused.
What about product freshness for same day?
As we have our own manufacturing unit that’s why we offer fresh & soft products for all deliveries.
Is the order deliver at specific delivery time?
You can select any of the time slots available in detail form and we will try to deliver in the requested time slot. We do guarantee delivery of your order on your requested date but do not guarantee the time always.
What happened if the order is not delivered on specific date?
As per our refund policy we will refund your total amount without any deduction if the order is not delivered on requested date but we are not responsible for non delivery of items caused due to natural calamity.
Will the product look same as shown on the pictures?
Cake & other items image shown on the website are indicative, original product may be differ from image shown on website but we try to make it better than shown.
Is the delivery possible on holidays?
Yes, we deliver on holidays but there may be some exceptions.
Do you do midnight delivery also?
Yes we deliver in mid night also but pl call us on 9810598705 before ordering as prior intimation is required for mid night delivery & we charged Rs.200 extra for mid night delivery.
Will I get confirmation call after delivery?
You will be confirmed by email or by phone call also on behalf of spoonboon bake studio after your order will deliver.
Can I send personal message along with order?
Yes, you can send personal message along with your order by typing it in the message box in the checkout form.
What if I want to cancel my order?
If you wish to cancel your order you can cancel it before 24 hours of requested delivery time after that no cancellation will be entertained.